Welcome to the FAQ page of ZanDrip LLC! Here you can find frequently asked questions about our hip-hop street style men’s clothing, shopping process, shipping and return policies, etc. If your question is not on this list, please feel free to contact our customer service team.

1. What types of men’s clothing does ZanDrip LLC offer?
   We specialize in hip-hop street style men’s clothing, and our product range includes T-shirts, hoodies, sweatpants, jackets, hats and accessories. Our designs are unique and suitable for fashionable men who pursue individuality.
2. How to choose the right size?
   The size instructions of each item are listed on the product page. We recommend that you refer to our size chart and choose the right size according to your body shape. If you mind any size issues, please feel free to contact our customer service team.
3. What payment methods do you accept?
   We support multiple payment methods, including credit cards (Visa, MasterCard, American Express), PayPal and Apple Pay. You can choose the payment method that suits you best during checkout.
4. How long does it take for the order to be processed?
   Generally, orders are processed and shipped within 1-3 business days after payment is confirmed. You will receive a confirmation email with a tracking number.
5. Do you offer international shipping?
   Yes, we do. Shipping costs and times vary depending on the destination and shipping method. You can view international shipping costs and estimated delivery times during checkout.
6. How do I track the status of my order?
   Once your order is shipped, we will send a confirmation email with a tracking number via email. You can check the status of your order by visiting the shipping company’s website and entering the tracking number.
7. What if there is a problem with the item I received?
   If the item you received is defective, damaged or shipped incorrectly, please contact us within 7 days. We will handle the issue and provide a return and exchange service for you.
8. How do I request a return or refund?
   Please refer to our Return and Refund Policy. You need to contact the customer service team to obtain a Return Merchandise Authorization Number (RMA) and send the item back according to the instructions provided. For specific procedures, please refer to the Return and Refund Policy section on our website.
9. How is the privacy and security of transactions guaranteed?
   We take customer privacy and data security very seriously. All payment processes are conducted through an encrypted payment gateway to ensure that your personal and payment information is protected.
10. Why was my order canceled?
    Orders may be canceled for a variety of reasons, including insufficient stock, incorrect payment information, or unverified addresses. For further assistance, please contact our customer service team and we will provide you with more information.
11. What are your recommendations for washing and caring for your items?
    We recommend that you wash according to the instructions on the washing label on each item. It is usually recommended to wash by hand in cold water or on a gentle cycle to preserve the color and shape of the clothing.

Thank you for your support of ZanDrip LLC, and we look forward to providing you with a great shopping experience!